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We commonly hear that cloudLibrary™ is amongst the easiest eBook systems to use, but you still may run into an issue that you can't resolve. For that reason, we've provided a great help section below that covers most topic areas. If you can't find an answer to your problem here, then please contact your local library who is best equipped to help you.

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If you have received an "Adobe Device Activation Failure due to too many activations." error message, please submit an Adobe Reactivation Request.